There are several types of
organizations which needs KM most.
Companies that have many local
working teams or branches –
Due to the geographic
difference among the organization, working results and experience sharing
becomes very difficult. This results in the waste of organization resources
and higher communication costs.
In order to reduce
communication costs and to "bring" teams together, implement a knowledge
management system to gather all the information located in different
locations and put it into one common location. Set it up so it can be
accessed by a user-friendly graphic user interface which allows the users to
easily retrieve the information. This will result in better communication
and higher productivity.
Company generates huge amount
of data which needs to be analyzed carefully –
For example, semiconductor FAB
generates huge amount of raw data from each SPC station and testing area. If
we do not have an effective knowledge management system, people will waste
a lot of time searching and retrieving information. The invaluable precious
experience and knowledge kept in the system can’t be utilized efficiently.
Company keeps its
competitiveness advantage by innovation and personal experience –
In the high-end technology
environment, knowledge represents competitive advantage and power. It is
quite difficult to collect knowledge since they exist in daily activities,
researchers’ thinking and the process of project planning. We need to setup
initiatives and incentives to get people to share their experience
throughout the organization.
The most common problem
encountered in organizations is the loss of knowledge due to the loss of
employees.